HOSPITALS AND PATIENTS


Your focus is on protecting your patient’s health. Let us help protect them from financial hardship. With our expanded client base, you can now contact Alacura for ANY Air Ambulance transportation request for patients with commercial insurance.

HOSPITALS AND PATIENTS


Your focus is on protecting your patient’s health. Let us help protect them from financial hardship. With our expanded client base, you can now contact Alacura for ANY Air Ambulance transportation request for patients with commercial insurance.

Service


We will ensure their transport is executed at an in-network benefit level, either through direct Alacura contracts or those of one of our vast network of ambulance providers. This reduces the financial obligation of patients and their families and will help maintain the facility’s relationship with their contracted payors by referring within the network; a requirement for most contracts.

Our Approach


Our patient transport coordinators personalize service for each patient and support them physically, mentally and emotionally mile-by-mile from facility-to-facility.

NEED A TRANSPORT?

CONTACT US

Service


We will ensure their transport is executed at an in-network benefit level, either through direct Alacura contracts or those of one of our vast network of ambulance providers. This reduces the financial obligation of patients and their families and will help maintain the facility’s relationship with their contracted payors by referring within the network; a requirement for most contracts.

Our Approach


Our patient transport coordinators personalize service for each patient and support them physically, mentally and emotionally mile-by-mile from facility-to-facility.

NEED A TRANSPORT?

Contact us

Peace of Mind

Alacura is committed to improving the overall medical transportation experience for patients, care-givers, facilities, and insurers. Every transport in Alacura’s network is staffed with patient-focused clinicians. All providers in the Alacura network meet stringent credentialing standards including DOT and FAA licenses thereby ensuring the highest level of care and safety.


Simplified, Comprehensive Process

Transport assignments, benefits coordination, and facility-to-facility care are accessed through one call. Experienced transport coordinators at Alacura manage the patient-centered process. Domestic and international transport is available.


Managed Costs for your Patient

Alacura works directly with insurance companies determining coverage and eligibility. Use of an in network provider reduces the high out-of-pocket costs and balance billing that often occurs with out-of-network provider. Full transparency: all benefits and estimated member deductibles or co-pays will be discussed with the patient prior to the flight.

Peace of Mind

Alacura is committed to improving the overall medical transportation experience for patients, care-givers, facilities, and insurers. Every transport in Alacura’s network is staffed with patient-focused clinicians. All providers in the Alacura network meet stringent credentialing standards including DOT and FAA licenses thereby ensuring the highest level of care and safety.


Comprehensive Process

Transport assignments, benefits coordination, and facility-to-facility care are accessed through one call. Experienced transport coordinators at Alacura manage the patient-centered process. Domestic and international transport is available.


Managed Patient Costs

Alacura works directly with insurance companies determining coverage and eligibility. Use of an in network provider reduces the high out-of-pocket costs and balance billing that often occurs with out-of-network provider. Full transparency: all benefits and estimated member deductibles or co-pays will be discussed with the patient prior to the flight.


TRANSPORT COORDINATION


We consider every detail when preparing a safe, comfortable medical transfer and integrate seamlessly with a health plan’s medical protocols, claims, eligibility and customer service systems and processes.

Our Approach


Our patient transport coordinators personalize service for each patient and support them physically, mentally and emotionally mile by mile from facility-to-facility.

Bridging Gaps

We will make sure than an in-network provider is used and handle prior authorization when required

Seamless Transfer

We consider every detail when preparing a safe, comfortable medical transfer and integrate seamlessly with a health plan’s medical protocols

Our Approach


Our patient transport coordinators personalize service for each patient and support them physically, mentally and emotionally mile by mile from facility-to-facility.

Bridging Gaps

We will make sure than an in-network provider is used and handle prior authorization when required.

Seamless Transfer

We consider every detail when preparing a safe, comfortable medical transfer and integrate seamlessly with a health plan’s medical protocols

Personalized Care


Our patient transport coordinators include clinicians, case managers and other healthcare experts.

Transfer Care

Facility-to-Facility ground and air medical transfers for specialized treatment with advanced life support equipment, medications and specially trained medical transport crew

Medical Flights

Domestic and international service with medical flights to facilities around the world.

Personalized Care


Our patient transport coordinators include clinicians, case managers and other healthcare experts.

Transfer Care

Facility-to-Facility ground and air medical transfers for specialized treatment with advanced life support equipment, medications and specially trained medical transport crew

Medical Flights

Domestic and international service with medical flights to facilities around the world.

One Call Solution


The only thing a referring healthcare provider needs to do is call one number, and Alacura takes care of the rest.

STEP 1: Initial Transport Call


One of our skilled Transport Coordinators develops a patient case by obtaining basic information about the patient's condition and needs.

STEP 2: Clinical Review


One of our nurses will review the case to determine apporpriate crew and vehicle needed to make sure the level of care is appropriate.

STEP 3: Insurance


Transport Coordinator will verify benefits and manage prior authorization if needed, then discuss with family.

STEP 4: Transport Coordinator


Once transport is approved, the Transport Coordinator contacts  available Network Providers to secure appropriate transport.

STEP 5: Schedule Transport


Transport Coordinator schedules all aspects of transport from facility-to-facility and provides itinerary to all stakeholders.

STEP 6: Transport Tracking


Transport Coordinator will monitor transport end to end and update family and facilities throughout.

STEP 1: Initial Transport Call


One of our skilled Transport Coordinators develops a patient case by obtaining basic information about the patient's condition and needs.

STEP 2:  Clinical Review


One of our nurses will review the case to determine apporpriate crew and vehicle needed to make sure the level of care is appropriate.

STEP 3: Insurance


Transport Coordinator will verify benefits and manage prior authorization if needed, then discuss with family.

STEP 4: Transport Coordinator


Once transport is approved, the Transport Coordinator contacts  available Network Providers to secure appropriate transport.

STEP 5: Schedule Transport


Transport Coordinatior schedules all aspects of transport from facility-to-facility and provides itinerary to all stakeholders.

STEP 5: Transport Tracking


Transport Coordinator will monitor transport end to end and update family and facilities throughout.

3100 Monticello Ave
Dallas, TX 75205

1(844)425-2287
info@alacura.com